Terms and Conditions
Last Updated: [03/12/2025]

Welcome to BluePick.co.uk. These Terms and Conditions govern the use of our airport transfer services. By booking or using our services, you agree to comply with these terms.

1. Definitions

• Company: Refers to BluePick.co.uk.
• Customer: Any person or entity booking or using our services.
• Service: Airport transfer services provided by BluePick.co.uk.

2. Booking and Payment

• Bookings must be made in advance through our website, phone, or email.
• Full payment or a deposit may be required at the time of booking.
• Payments can be made via credit/debit card, PayPal, or other available payment methods.
• Prices are subject to change, and the final price will be confirmed at the time of booking.

3. Cancellation and Refunds

• Cancellations made 24 hours before the scheduled pickup are eligible for a full refund.
• Cancellations made less than 24 hours before the pickup time may be subject to a cancellation fee.
• Refunds, if applicable, will be processed within 7-10 business days.

4. Passenger Responsibilities

• Customers must ensure they provide accurate booking details, including flight times and pickup locations.
• It is the customer’s responsibility to be on time for pickup. Drivers will wait for a maximum of 15 minutes from the scheduled time.
• Customers must follow all local laws and regulations during the transfer.

5. Company Responsibilities

• We will ensure vehicles arrive on time and provide professional drivers.
• In case of unavoidable delays (e.g., traffic, weather conditions), we will notify the customer as soon as possible.
• If we fail to provide the booked service, a full refund or an alternative arrangement will be offered.

6. Luggage Policy

• Standard luggage allowance includes one suitcase and one carry-on per passenger.
• Excess luggage must be declared at the time of booking and may incur extra charges.
• The company is not liable for lost, stolen, or damaged luggage.

7. Liability and Disclaimers

• BluePick.co.uk is not responsible for missed flights due to delays outside of our control (e.g., traffic, weather, or unforeseen circumstances).
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Customers are responsible for their personal belongings during the transfer.

8. Amendments to Terms

• We reserve the right to update these Terms and Conditions at any time.
• Changes will be posted on our website, and continued use of the service constitutes acceptance of the revised terms.

9. Contact Information

For any questions or concerns, please contact us at:
Email: support@bluepick.co.uk
Phone: +44 7477 595068
Website: https://www.bluepick.co.uk

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.